Computer Maintenance

Computer maintenance involves keeping a computer in a good state of repair and physical health. Meaning, It’s a set of maintenance tasks and procedures that help to keep the computer software and hardware updated and operational.

What is Computer Maintenance Plan?

Computer Maintenance Plan is a list of predefined procedures and tasks needed to keep a computer in good condition. There are thorough maintenance checks needed on a computer to avoid unnecessary downtime and failure.

Your computer is a key component of your digital communication and network, its hardware and software must be custom tailored to your daily computing needs. Your computer network must also be properly maintained to function properly and avoid system downtime or loss of computer data.

Maintenance Tasks and Procedures

Computer maintenance tasks include reviewing the computer’s performance, ensuring that automated system monitoring utilities are properly installed and configured, identifying potential security risks and backing up data at regular intervals. The maintenance procedure is part of a wider policy which defines what, how, and when the required changes can occur. The procedure also defines step by step low-level actions.

Maintenance Plan

• A solid computer maintenance plan generally requires several steps, including:
• Checking computer log files
• Assessing hard disk space
• Examining computer folder permissions
• Monitoring computer temperature
• Ensuring adequate redundancy of computer systems
• Examining security features
• Examining computer cleaning
• Installing security software patches
• Reading computer logs for security alerts or evidence of computer hacking attempts
• Updating antivirus software on all computers on the network
• Updating critical service packs and software updates
• Performing regular comprehensive back-ups to ensure that vital data can be retrieved from storage in the event of a system failure.

Maintenance Engineers

Computer maintenance engineer is a skilled technician with a good engineering background and relevant experience in preventative maintenance, troubleshooting and repair and the installation and/or modification of computer machinery. They Liaise closely with the Maintenance Manager and operations staff in all respects to ensure efficient and effective planned and reactive maintenance at all times.

The maintenance technicians usually perform tasks such as; preparing parts orders for dispatch, assembly of new machines, servicing machines that have been returned with faults, going to customers for repairs, maintenance and installation of machines, providing remote assistance either online or over the phone to customers.

Scope of Maintenance

All Computer types including Blade; Rack; and Tower options. Computer Maintenance includes all internal computer components, i.e. Processor, Memory, hard-drives and any internal cards.

Operating System:  (including Windows, Unix, Linux and Solaris) – Maintenance service relates to the operational readiness and security of the system which includes Operating System re-installation and application of Security Patches (A maintenance and update system, which could be a code or software provided by a software developer to ensure that recent security loop holes are covered) and Service Releases.

Computer Security

Security and application functionality should also be examined. If required, security patches should be installed on individual computers within the network to ensure that data is secure. The review should also include reading computer logs for evidence of computer hacking attempts or security alerts. In addition, the administrator should ensure that antivirus software is updated on all of the computers in the network.

Maintenance Window

A maintenance window is a defined period of time during which planned outages and changes to production services and systems may occur. The purpose of defining standard maintenance windows is to allow clients of the service to prepare for possible disruption or changes.

During server maintenance, any essential service packs and software updates should be installed on the network computers. Typically, this work can be done after working hours so that network user activity is not disturbed. When necessary, a system correction, system restoration, or hardware component replacement may also need to be made.

Backup Plan

A comprehensive backup plan should also be included. In the event of a system failure, the backup data will be vital in helping the network users retrieve their stored information. Depending on what kind of data is stored on a computer, it may need to be backed up daily, weekly, bi-monthly, or monthly. A good backup plan should always be tested regularly to ensure that it will meet data recovery requirements.

Computer Cleaning

Computer cleaning is a professional service, the deep cleaning procedure involves removal of dirt, dust, and germs from its parts and components. The computer cleaning service is carried out by trained technicians using dust extractors, soft brushes, cleaning wipes, anti-bacterial solutions, and other tools & products specially designed for decontamination of computers.

What Can We Clean

The definition of computer cleaning is not only an act of removing dirt and dust from it but to provide in-depth valeting and cleaning of physical components of computers. Computer technicians perform this service by deep cleaning the four main components i.e. keyboard, the monitor, the mouse, and the tower/desktop unit. PC cleaning activities involve physically cleaning of the interior and exterior of a computer, including removal of dust and debris from cooling fans, power supplies, and other hardware components.

PC Care & Maintenance

Computer and electronic devices require regular physical maintenance. Leaving the computer unlearned and dusty may greatly impact the performance and lifespan of the device. Regular cleaning & maintenance regime keep the computer fans, cooling systems, and air vents clear. A clean system enables the computer to constantly circulate fresh cool air to the CPU and Motherboard. Chilled air circulation to the computer hardware helps to avoid the risk of overheating which may prevent potential fire and health hazard.

Another important aspect of computer care & maintenance is to keep your working environment hygienic, free from dirt, dust, bacteria, virus and other harmful contamination. Research from the Swinburne University of Technology in Australia studied the amount and type of bacteria on personal faculty keyboards and shared keyboards and other surfaces around the university. They found that keyboards can have high levels of bacteria on them and that shared keyboards tend to have more bacteria than those used by only one person. A clean PC and Keyboard can eliminate or reduce the chances of transition of dangerous virus and bacteria. A sanitised and hygienically cleaned desktop, laptop machine or keyboard can add excellent value to the promotion of good health and clean environment.

Keyboard Cleaning

Keyboards can become dirty after periods of time, particularly if users commonly eat or smoke near the computer. If a keyboard becomes dirty enough, its performance can be affected. Common problems include dead or stuck keys and repeated characters during typing. A sticky, dusty or grimy keyboard can affect your health as well you work performance. 

Importance of Keyboard Maintenance

• Biocidal and anti-static solution eradicate contaminants Protecting both staff and equipment.
• Specialist Sanitation of your PCs Protects against the perils of dust and debris.
• Viral microbes such as MSSA, Hepatitis and Influenza have all been detected on PC equipment

Keyboard Maintenance Includes:

• Wiping, dust removal, cleaning and sanitising of keyboards and computer peripherals.
• Air dust, to remove all debris on and under keys.
• Cleaned and sanitising of all surfaces, inside and underneath of keyboards.
• Mouse: dust and debris removed from rollers and the optical sensor, then cleaning and sanitising

Computer and keyboard cleaning create hygienically clean work environments. Offices might become cluttered and dusty without regular cleaning. Computer, telephone and keyboard cleaning and hygiene are sometimes overlooked for a variety of reasons. This creates a poor image of any business environment for visitors and staff alike. Without attention to this problem, it could get worse.

Monitor Cleaning

Monitor cleaning helps to reduce eyestrain. The monitor housing is externally cleaned and sanitised and then the screen is cleaned with the special screen cleaning materials.

The computer screens and monitors often attract fingerprints, from persons pointing at things. Computer cleaning improves visibility and reliability of computer monitors and screens. Cleaning also Improves safety and reduce the potential risk of fire due to building up dust and overheating. 

How To Clean

If it is accessible all cables and connections will be wiped and filters and fans on the drive will be cleaned. Compressed gas, brush and/or vacuum cleaner are used to remove dust and debris from the monitors, followed by the minimum use of solvents, using impregnated cloths, to clean the frames. Anti-static solvent is used to clean all plastic casings on the monitor. The screen is cleaned and anti-static treatment applied. If a glass screen radiation filter is fitted, this is removed and treated with a specially formulated screen cleaner.

Monitor Maintenance Includes:

• Wiping, dust removal, cleaning and sanitising computer equipment and monitors.
• Air dust, to remove all debris inside the monitors, brackets and back side of the screen.
• Cleaning and sanitising of all surfaces and screens.
• Cables: dust and debris removal from data and power cables and cable tie and then cleaned and wiped.

Monitor / LCD/TV / Laptop Computer / Screen cleaning kit benefits

• Anti-Static
• Compatible with all types of LCD Screens
• Provides streak-free cleaning and anti-static results
• Wipes are pre-moistened so you can use them straight away
• Suitable for use on all type of monitors and screens surfaces
• Microfiber

Importance of Computer Hygiene and Cleanliness

In most offices, the computer machines are usually left uncleaned for a long time. Most people have just become accustomed to working with uncleaned desktop keyboards. People and computer machine that perform at the optimum level may directly increase business quality and productivity. Computer maintenance helps reduce illness due to cross contamination. Computer cleaning, helps achieve peak equipment performance.

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